Making the case for co-design in branding, communications, and storytelling — Background In the summer of 2022, the Mayor’s Office for Economic Opportunity (NYCO) launched the Community Navigators Institute (CNI). …

Happy New Year! This month marks the start of the second year of the Adams Administration. We want to take this opportunity to talk about some of the recent work we have done advancing the goals the administration has set out for itself and for New York City. — The Mayor’s Office for Economic Opportunity ‘s (NYC Opportunity) work is focused on breaking down barriers that make it difficult for New Yorkers to access government services and benefits. Digital products like the next generation of Working NYC, described below, connect New Yorkers to two things the administration has put…

The Service Design Studio within the Mayor’s Office for Economic Opportunity reflects on 2022, and the ever-growing role of participatory practices in NYC government. And just like that, another year has flown by! As we kick off 2023, the Service Design Studio (SDS) team is taking time to reflect on…

The Mayor’s Office for Economic Opportunity (NYC Opportunity), CUNY School of Professional Studies, and the John Jay College Institute for Justice and Opportunity are launching a free new e-learning course, Unlocking Employment: How to Partner with Job Seekers Impacted by the Legal System. Unlocking Employment was created to realize our…

A new study from the Mayor’s Office for Economic Opportunity (NYC Opportunity) highlights the promise of credible messenger programming and the need to center lived experience in service delivery and policy making. Based on this positive assessment, it calls for increased support for the credible messenger field and for individuals…

If you weren’t able to attend our virtual information session for the Designed by Community Fellowship, you’re in luck! You can review the recording of the session here. If you want to take a look at the slides presented, those can be found here. …

The Navigator series spotlights staff in community-based organizations and mentors within peer workforce social service models. In our second feature, we are supporting the work of Shonique Hill, one of the facilitators leading the Community Navigator Institute. — “Service navigation builds the community. It allows community members to learn about the services available and hope they will pay it forward by sharing and helping someone else.” Shonique Hill, Associate at the Community Navigator Institute

We’re excited to announce Phipps Neighborhoods as our second Designed by Community Fellowship partner! Phipps Neighborhoods, the Service Design Studio, and our Community Fellows will focus on developing a Digital Access program that serves the community’s needs as defined by the community! What is Designed by Community? The Designed by Community Fellowship Program (DxC) is a paid fellowship and project funding opportunity to support community leaders associated with non-profit…